Discovery Homes Homeowner Survey
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Community:
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Lot:
Discovery Sales
Your sales representative:
Agree
Disagree
was courteous and professional
was knowledgeable about the homebuilding process
was knowledgeable about the community
made the buying process a pleasant experience
returned your phone calls in a timely manner
called bi-monthly for updates
Sales Person's Name:
Design Center
Your design representative:
Agree
Disagree
was knowledgeable about options
was responsive to your needs and budget
presented you with adequate number of choices
was courteous and pleasant
the costs for the upgrades were reasonable
returned your phone calls in a timely manner
Design Person's Name:
Preferred Lender
Your loan officer:
Agree
Disagree
was courteous and professional
clearly explained your loan program
clearly explained financing alternatives
approved your application in a timely manner
was responsive to your needs throughout the loan process
satisfactorily prepared you for the closing of your loan
returned your phone calls in a timely manner
provided weekly updates on the status of your new home
Loan Officer's Name:
Additional Comments:
